Terms and Conditions - Free Above Ground Tank

1.The promoter of the Offer is Calor Gas Limited (Registered Company No. 00303703) whose registered office is at Athena House, Athena Drive, Tachbrook Park, Warwick CV34 6RL (the “Promoter”). 2.The Offer is available to any customer switching their domestic energy supply to Calor Liquefied Petroleum Gas (“LPG”) from electricity, oil or solid fuel (the “Customer”) and entering into a two-year Calor Domestic Bulk Customer Supply Agreement (the “Agreement”. 3.No Customer shall be entitled to take up the Offer more than once. 4.Under the terms of the Offer, any Customer who enters into an Agreement will either receive: a) the installation at no cost to the Customer of an above ground bulk LPG tank on a Calor pre-fabricated base with a minimum capacity of 1,200 litres up to a maximum capacity of 2,000 litres, including associated pipework up to 20 metres in length, but the Customer will be responsible for paying quarterly standing charges in respect of the tank as set out in the Agreement. or b) the installation of an underground bulk LPG tank with a capacity of up to 2,000 litres, including associated pipework up to 20 metres in length. The standard tank installation cost to the Customer shall be £1,500, and Calor shall confirm the actual total sum payable prior to the Agreement being entered into. The Customer will also be responsible for paying quarterly standing charges in respect of the tank as set out in the Agreement. Other storage sizes are available but do not form part of this offer. Your local Salesperson can discuss prices for these other options 5.Any Customer entering into an Agreement will be charged either: a) a fixed price per litre of LPG throughout the first 12 months of the Agreement, which shall be indicated within the Agreement; or b)LPG at the price per litre applicable at the time it is delivered, in which case, in the event of a price rise at any time exceeding the rate of 3.5 pence per litre in any three-month period during the Agreement, the customer shall have the right to terminate the Agreement within 30 days of being notified of the price increase by providing 42 days’ written notice to Calor. 6.No cash alternative to the Offer is available, and the Promoter reserves the right to withdraw the Offer at any time. 7.The Offer is not open to employees of the Promoter or anyone who, in the reasonable opinion of the Promoter, is connected with the organisation of the Offer. 8.The Offer is only available to residents of mainland Great Britain aged 18 or over. 9.The Promoter reserves the right to amend these terms and conditions at any time without notice if, in the Promoter’s opinion, events or circumstances occur outside of its control. No correspondence will be entered into.

We’ll own and maintain your tank – meaning there’ll be one less thing for you to worry about.

What is Auto-ordering?

Because nobody ever had too much time. Our Auto-ordering technology works by fitting a content gauge to the top of your tank, which continuously monitors your usage. When you're running low, the transmitter sends a GSM signal to our central computers, alongside your current gas level and usage, which allows us to schedule your next delivery when you need one. There's no charge for Auto-ordering and it’s available on all of our above ground and underground tanks.

How long will my installation take?

Once you've accepted a quote, we'll arrange for an energy expert to visit your home. They’ll help you to identify the perfect solution for you and arrange a convenient time to install. While our timescales can vary, we'll always do our best to install your gas as quickly as possible. And where needed, we can provide temporary gas solutions for your home energy.

How do I find an Installer?

Whilst we'll take care of everything outside, you'll need a trusty LPG Installer to fit your new boiler and hook everything up inside. You can find one through our quote tool, or by using our handy LPG Boiler Installer tool.

What are my storage options?

We've got a storage solution to match every home and family, so that you can enjoy every inch of your home. You can read about them here. But don't worry - our energy experts will advise and assist every step of the way.

Can I switch to LPG if I use mains gas?

If you are currently on a mains supply of gas it is not recommended you switch to LPG.

We’ll own and maintain your tank – meaning there’ll be one less thing for you to worry about.

What is Auto-ordering?

Because nobody ever had too much time. Our Auto-ordering technology works by fitting a content gauge to the top of your tank, which continuously monitors your usage. When you're running low, the transmitter sends a GSM signal to our central computers, alongside your current gas level and usage, which allows us to schedule your next delivery when you need one. There's no charge for Auto-ordering and it’s available on all of our above ground and underground tanks.

How long will my installation take?

Once you've accepted a quote, we'll arrange for an energy expert to visit your home. They’ll help you to identify the perfect solution for you and arrange a convenient time to install. While our timescales can vary, we'll always do our best to install your gas as quickly as possible. And where needed, we can provide temporary gas solutions for your home energy.

How do I find an Installer?

Whilst we'll take care of everything outside, you'll need a trusty LPG Installer to fit your new boiler and hook everything up inside. You can find one through our quote tool, or by using our handy LPG Boiler Installer tool.

What are my storage options?

We've got a storage solution to match every home and family, so that you can enjoy every inch of your home. You can read about them here. But don't worry - our energy experts will advise and assist every step of the way.

Terms and Conditions - Free Above Ground Tank

1.The promoter of the Offer is Calor Gas Limited (Registered Company No. 00303703) whose registered office is at Athena House, Athena Drive, Tachbrook Park, Warwick CV34 6RL (the “Promoter”). 2.The Offer is available to any customer switching their domestic energy supply to Calor Liquefied Petroleum Gas (“LPG”) from electricity, oil or solid fuel (the “Customer”) and entering into a two-year Calor Domestic Bulk Customer Supply Agreement (the “Agreement”. 3.No Customer shall be entitled to take up the Offer more than once. 4.Under the terms of the Offer, any Customer who enters into an Agreement will either receive: a) the installation at no cost to the Customer of an above ground bulk LPG tank on a Calor pre-fabricated base with a minimum capacity of 1,200 litres up to a maximum capacity of 2,000 litres, including associated pipework up to 20 metres in length, but the Customer will be responsible for paying quarterly standing charges in respect of the tank as set out in the Agreement. or b) the installation of an underground bulk LPG tank with a capacity of up to 2,000 litres, including associated pipework up to 20 metres in length. The standard tank installation cost to the Customer shall be £1,500, and Calor shall confirm the actual total sum payable prior to the Agreement being entered into. The Customer will also be responsible for paying quarterly standing charges in respect of the tank as set out in the Agreement. Other storage sizes are available but do not form part of this offer. Your local Salesperson can discuss prices for these other options 5.Any Customer entering into an Agreement will be charged either: a) a fixed price per litre of LPG throughout the first 12 months of the Agreement, which shall be indicated within the Agreement; or b)LPG at the price per litre applicable at the time it is delivered, in which case, in the event of a price rise at any time exceeding the rate of 3.5 pence per litre in any three-month period during the Agreement, the customer shall have the right to terminate the Agreement within 30 days of being notified of the price increase by providing 42 days’ written notice to Calor. 6.No cash alternative to the Offer is available, and the Promoter reserves the right to withdraw the Offer at any time. 7.The Offer is not open to employees of the Promoter or anyone who, in the reasonable opinion of the Promoter, is connected with the organisation of the Offer. 8.The Offer is only available to residents of mainland Great Britain aged 18 or over. 9.The Promoter reserves the right to amend these terms and conditions at any time without notice if, in the Promoter’s opinion, events or circumstances occur outside of its control. No correspondence will be entered into.

Switching from solid fuel to gas

Splish, splash and relax. Simply switch from solid fuel to LPG with Calor

If there's an energy need, we'll see to it

So you're ready for a change for your home energy?

Perfect. With LPG, there’s no need to carry heavy coal or logs to fuel your home energy.

You’ll be able to just turn on your heating and experience instant, comforting heat. And with a turn of a tap, you'll have hot steamy water that's calling out for bubbles. So you can ditch those hefty logs and coal, whilst holding onto that toasty feeling.

Our Auto-ordering option allows us to monitor your fuel supply and then we'll deliver your gas. Yep – you’ll never have to order your gas to your home.

Oh, we almost forgot to mention – you can hide your LPG tank, too. That’s right – with our underground tank option – your tank will be hidden from view. Intrigued? Well, we’re also the greener option. We also offer BioLPG, which means you can reduce your carbon emissions even further. Sound good? It's your time to switch.

Why switch to LPG?

Come home to all the comforts of gas

Auto-ordering automatically orders fuel to your home when you're running low
Cook on an instant, controllable flame
Low risk of fuel theft
Switching is easy and hassle-free
Switch to our sustainable option with Futuria Liquid Gas (previously BioLPG)

Reduce your emissions with BioLPG

We're thinking about the future, today.

Advance towards a more sustainable tomorrow by upgrading to BioLPG, our lowest carbon emission energy plan. One step at a time, and with your help, this could lead to something incredible. Let's reduce carbon emissions, together.

Discover BioLPG

Get in touch

Here for you

If you'd like to talk about switching to LPG with Calor, please get in touch with our team via one of the options below.

The switching process

Speak to our team of experts

Easy as 1. 2.. 3...

1 - Let's have a chat

Speak to our new supply team, the experts. We'll run you through your options and give you a quote to get your tank installed. Your LPG supply, your choice!
2 - A bit of paperwork

We'll put it in writing and send you some documents, (digitally or post) to complete.
3 - Get kettle on...

We'll be right over for a survey at yours. We need to draw up your solution. And make sure there's no surprises on install day.
4 - Install day

With the I's dotted and the T's crossed, you can relax, we'll come over and get your tank installed.

See the steps in more detail

Storage options

The world's your oyster

There's no tough choices here. We've got a range of storage solutions to fit in with your home and your lifestyle. Find out more about your options and their siting requirements.

See our storage options

Auto-ordering

Free time is for getting up to no good - it's not for ordering gas

Auto-ordering automatically tells us when a top-up of gas is needed; we'll schedule your delivery, so you don't have to

Discover Auto-ordering

Cooking on gas

Winner winner

Let's tuck into that scrummy dinner

You’re a cooking sensation. Chef apron firmly tied. Cookbook open. Bookmark slotted on that fancy dish. Cooking on gas with an instant heat and a controllable flame gives you that added je ne sais quoi in the kitchen. And, because most popular gas cookers can be easily converted into LPG cookers, you won’t have to scrimp on style. So even if it’s a classic spag bol for dinner, or you’re rooting for something a little more va-va-voom – an LPG flame will do the trick.

What our customers think

A Calor customer is sitting at his dining table, discussing the benefits of LPG for larger properties like his own.

"There are other companies out there, but Calor are nationwide. I think Calor gas are perfect in a situation where there is no mains gas supply"

Mr Buxton

"I wanted to feel like we were on mains gas. It was a simple decision in the end."

Louis Deacon

Two Calor customers sitting comfortably on their sofa in their home

"We were struggling with oil in terms of cost for a while – we had an old oil boiler and it wasn't hugely efficient... We've found the new LPG system to be more efficient"

Bob Sproson and Annie Haskins

One of Calor’s customers is standing in his kitchen, sharing his experiences with Calor.

We've lost an oil tank that was in the way and not very pretty. The underground LPG tank offers something that's out of sight and something we can depend on.

John Ball

Help and information

Need more information?

Check out our help centre. Here you can find lots of frequently asked questions all in one place.

Help centre