How much does delivery cost?

Delivery charges between our retailers, please check with them directly before placing your order.

How long will it take for my item to be delivered?

If you’re expecting a delivery from a local retailer, please contact your Calor Centre or retailer and they'll advise you on their delivery timescales. Once you've ordered, you can find their details on the email we send you. If you’re ordering online, expected delivery timescales are displayed during check-out. Please note that, due to extreme weather conditions and supply issues, these time periods may vary. But don’t worry, we’ll always let you know if this is the case.

Can I order for delivery outside the UK?

We do not dispatch items for international delivery. For deliveries to Ireland, please visit Calor Ireland.

Delivery restrictions

Please note that for safety reasons, we are unable to deliver gas bottles to basement properties, residences above the third floor or any residences with five or more floors.

A Calor employee handling a Calor gas bottle

Calor Gas Bottle Delivery and Propane Delivery

Delivery for your gas bottles and appliances

Cylinder collection information

Our Calor sites are closed for customer collections. If you’re looking to buy a new gas bottle or get a refill for your existing one, head to our Find a retailer page to pinpoint your nearest retailer. We've over 10,000 stockists in the UK, so you'll never be too far from one.

Local gas bottle delivery

Gas bottles, local to you

Gas cylinders are available from many Calor retailers nationwide if you have a like-for-like empty bottle to exchange but are currently unavailable on our online shop.

If you’ve got an empty Calor gas bottle, you can exchange this for a like-for-like replacement bottle at one of our retailers without paying for a new Cylinder Refill Agreement (CRA). We recommend calling your local retailer to check availability and opening hours before travelling.

We encourage customers to return any empty or unused cylinders to improve availability. If you have a gas cylinder to return, please call your local Calor Distribution Centre (CDC), who will be able to advise accordingly.

For all information regarding Returns, Refills and Exchanges please see our Gas cylinder area.

Find a Calor retailer

A woman sitting on an armchair with a hot drink

Appliance delivery

Fancy showing off to your neighbours with a shiny new BBQ?

Our appliances are now stocked and sold by Hamiltons Gas Products Ltd on our Appliances Shop. If you're looking for information about an appliance order you have placed, please head over to the Appliances Shop.

Appliances shop

A close up of a man who is cooking with an LPG powered BBQ

Getting in touch and FAQs

Contacting us

We have lots of useful information on our help centre and you can find lots of frequently asked questions here. Alternatively, you can contact us directly by phone or by email.

Help centre Contact us