I have an unwanted gas bottle, can I return it?

Sure! Please head over to our Calor Centre page, where you can find the details of your local Calor Centre. Just reach out to them and they will arrange collection. Alternatively you can return a gas bottle to one of our retailers, you can find your nearest one here, however, please call before travelling to check opening hours and if they are taking returns.

Please contact your local Calor Centre who will arrange collection and a refund. If you have your Cylinder Refill Agreement paperwork you will receive a 25-70% refund of the original CRA cost depending on how many years ago you purchased the gas bottle.

Which retailers will not offer a refund?

If you would like to return a gas bottle, please call your local Calor Centre who can arrange collection and arrange a refund. If you have your Cylinder Refill Agreement paperwork you will receive a 25-70% refund of the original CRA cost. To contact your local Calor Centre please find their details here. Here's a list of our retailers that will not issue a refund: Applegreen Blue Diamond Central Convenience Stores Co-Operative Group Dobbies Garden Centres Fuel Express Go Outdoors Highway Stops Retail (HSRL) Hillier Garden Centres and Nurseries JTF Home & Garden Klondyke & Strikes Garden Centres Millets Morrisons Notcutts Garden Centres Shell The Range Wyevale Garden Centres

Will Calor collect my gas bottle?

Yes, you can contact your local Calor Centre who will advise on the best way to return your gas bottle or arrange a collection. You can find their details on our Calor Centre page.

Gas Bottle Return

Return your gas bottle

Finished with your gas bottle? Return it to us and we will recycle and reuse it

Do you have a cylinder you no longer require?

It’s important that empty and unwanted gas bottles are returned to us so we can recycle and reuse them. If you or someone you know has a cylinder that’s no longer needed, please call your local Calor Centre so that we can arrange a collection for you. Find the details of your nearest Calor Centre here.

More information

Help and FAQs

Check out our help centre. Here you can find lots of frequently asked questions all in one place.