At Calor, we are fully committed to maintaining the fuel supply to our customers during these uncertain times. We are working tirelessly to ensure that we are delivering gas safely and doing our part to help reduce the transmission of COVID-19. The health and safety of our customers and our people are paramount, while we strive to run our operations as normally as possible. Read our full statement.

A young girl eating a burger at an outside table, whilst her dog looks hopefully at her food

Gas BBQ Safety

How to BBQ Safely

Keeping you safe when you're barbecuing

We want you to have an enjoyable and safe experience every time you use your gas barbecue. So we've created some helpful guidelines for you!

What to do

Check over your BBQ, gas bottle and hose for any sign of damage before use
Change gas bottles outdoors, away from any sources of ignition
Make sure that the hose is properly attached before igniting the BBQ
Keep children and pets away from the cooking area
Turn off the regulator first after cooking, to ensure any residual gas in the hose is used up
Clean the BBQ and ensure any fat or oil deposits are removed from the hose and gas bottle before storing them
Ensure the BBQ has cooled down before attempting to move it

What not to do

Use a BBQ indoors; including inside a tent or marquee
Put combustable materials such as umbrellas near a BBQ
Position the gas bottle under the BBQ - to the side is fine
Smoke whilst changing the gas bottles or operating the BBQ
Use a BBQ on unlevel or shaky ground
Leave the BBQ, hotplate or grill unattended
Move the BBQ whilst it is alight
Leave the regulator in the 'On' position whilst the BBQ is not in use

Need more help?

Call our technical engineering help desk and they'll be happy to advise further

01926 318 497

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What to do if you smell gas, or if there is a fire

Immediately shut off all valves on bottles and call the Calor Emergency Line on 03457 444 999 for further instructions