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Please note: If your enquiry is related to a Calor gas bottle online order, the details of the retailer delivering your order can be found in the "Your order delivery details" email.
Before getting in touch, why not have a look at our frequently asked questions for some help.
If you do need to get in touch with us please fill out the contact form below.
We may have sent your order in separate parcels, so please check your emails to see if your items are being delivered in different parcels. Each delivery note will tell you the items that you can expect to find inside - please check them carefully to be sure that nothing is missing.
If there is an item missing, please contact us using the contact form below, including your order number. We will resolve the issue for you as quickly as possible.
We may have sent your order in separate parcels, so please check your emails to see if your items are being delivered in different parcels. Each delivery note will tell you the items that you can expect to find inside - please check them carefully to be sure that nothing is missing.
If there is an item missing, please contact us using the contact form below, including your order number. We will resolve the issue for you as quickly as possible.
We’re sorry to hear that you’re having trouble with our website. We’d recommend that you try the following;
Close and reopen your browser. This forces a refresh which could fix the image.
Delete your cookies. A cookie is a small file we store on your computer to let us know who you are the next time you visit us. Please note that if you have items in your bag, deleting your cookies could wipe this history.
Check that you are using the latest version of your operating system and browser.
We may have sent your order in separate parcels, so please check your emails to see if your items are being delivered in different parcels. Each delivery note will tell you the items that you can expect to find inside - please check them carefully to be sure that nothing is missing.
If there is an item missing, please contact us using the contact form below, including your order number. We will resolve the issue for you as quickly as possible.