Customer delivery update

Product Recall

As of 1st July 2017 the 2014 6kg Calor Lite® recall, which required the return of all 6kg Calor Lite® cylinders manufactured between 2008-2011 inclusive, will be closed. Should you still have a cylinder from the affected batch it will however still be swapped by your retailer on return for a replacement 6kg Calorlite® or if one is not available then a standard 6kg cylinder. In either instance you will only need to pay for the gas.

Should you still be in possession of a 6kg Calor Lite® Cylinder Recall voucher, please present this to your Retailer who will issue a replacement 6kg Calor Lite® or if one is not available then the voucher can be used in exchange for a standard 6kg cylinder.

HOW TO IDENTIFY A 6KG CALORLITE® CYLINDER FOR RECALL

Cylinders manufactured in 2008, 2009, 2010 and 2011 are covered by the recall. The date of manufacture of the cylinder can be found in two places on the cylinder base ring:

In a box adjacent to the words ‘Property of Calor Gas Ltd’ there are two letters, then two numbers which denote the year of manufacture, followed by one letter.
Cylinders to be recalled are 08, 09, 10, and 11.
This example shows a manufacture date of 2010 i.e. AP 10 B.
At the very bottom of the base ring the third row of text shows the date of manufacture i.e. 2008, 2009, 2010 or 2011.
Cylinders to be recalled are 2008, 2009, 2010, and 2011.
This example shows a manufacture date of 2010 i.e. 2010/02
Please carefully examine the cylinder tare disc. Any 6kg CalorLite® cylinder which has already been recalled, tested, and confirmed as safe for use will have a small hole (5.5mm diameter) punched into the tare disc.
These cylinders are safe to use.
They do not need to be returned to Calor, even if the date is 2008, 2009, 2010, or 2011.