Calor Gas Limited (Calor/we/us) is committed to protecting your privacy. We only use your personal information to provide any services you request and to personalise the information we provide to you, with a view to improving communication and accessibility for our customers.
By using our website, you grant us permission to collect, use and process both the direct and indirect information you provide.
What information do we collect? How do we use it?
We directly collect information from any forms, brochure requests or surveys you complete on our website. This information is only collected when you choose to submit it to us, and may include a postal address, email address, or telephone number.
Information taken from these response forms includes your IP (Internet Protocol) address so that we can track unique visits to our site, for analytical purposes. We may also use this information to provide particular products or information you request, and to occasionally notify you about important functionality or content changes to the website, new Calor services and special offers.
Each time we contact you, you have the option to decline to receive further marketing information relating to Calor.
Cookies are small pieces of data stored within your internet browser. They contain information about your browsing preferences, any relevant log-in details and other activity related to a particular website.
Enabling cookies will improve the experience you receive on our website, making it more convenient to browse, navigate and make repeat visits and transactions. Cookies identify you only through a unique user ID number, unless specifically stated otherwise at the request location.
You can disable cookies on your computer by changing the settings in your browser. However, if you disable cookies then you may be unable to access certain areas of our website.
How does Calor protect customer information?
The UK Data Protection Act 1998 requires us to follow strict security procedures in the storage and disclosure of the information you have provided to us.
Will Calor disclose personal information it collects to outside parties?
Calor will never disclose information about you to third parties, except to fulfil your specific product or information orders through the relevant, authorised Calor dealers, distributors and agents.
In these instances, we contractually require that they only use the information to fulfil your requirements and do not use it for their own marketing purposes.
Our site may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites will have their own privacy policies. Please check these policies before you submit any personal data to these websites.
If you have any questions and comments about privacy, please write to:
Calor Gas Limited