If you're an auto-ordering customer
Your tank levels are being monitored and we'll schedule your next delivery when you reach 10%.
Allowing your tank to reach lower levels than you're used to, allows us to prioritise urgent deliveries and our vulnerable customers. We know this can make you a little nervous, but please don't call us unless your tank reaches 10% or below, as we won't be able to schedule a delivery until it does.
If you place your own orders
You should monitor your tank levels regularly, and place your next gas delivery when your tank reaches 25% or below. You can order your gas by calling 0345 609 6202.
Your delivery will be sent by our local Calor Operations Centre (COC).
