
Priority services for vulnerable customers
We're here to help
We have a team dedicated to helping our vulnerable customers. If you're a vulnerable customer and you need to speak to us, please complete this form and you’ll be directed to our dedicated team who’ll be able to help you.
Get in touch
If you're not currently registered as a vulnerable customer with us and you think you should be, please check the criteria and reach out to us via the form below.
- Aged 75 or older
- Chronically ill or registered disabled
- Pregnant
- Children under 2 years old
Help and Support
If you don’t fit within the criteria to be on our vulnerable customer list, please use the links below. This’ll allow the vulnerable customer inbox to be open for our most vulnerable customers.
