Gas cylinder availability
We’re experiencing gas cylinder availability issues due to higher demand, restricted supply, global shipping disruption, and ongoing resource challenges.
Gas cylinders are available to buy from many Calor retailers nationwide but are currently unavailable to buy from our online shop. We recommend calling your local retailer to check availability and opening hours before travelling.
We encourage customers to return any empty or unused cylinders to improve availability. If you have a gas cylinder to return, please call your local Calor Distribution Centre (CDC), who will be able to advise accordingly.
For all information regarding Returns, Refills and Exchanges please see our Gas cylinder area.
Contacting us
We have lots of useful information on our website and you can find answers to frequently asked questions below. Alternatively, you can contact us directly by phone or by email.
We kindly ask that you treat our people with respect. Abusive behaviour towards members of our team is not acceptable and will not be tolerated.
Thank you for your understanding and patience.
We understand this is a very challenging time, with many uncertainties. Please check below for some information you may find useful.
If you have a gas emergency, please contact our 24-hour emergency team on 03457 444 999.