If you’re struggling with payments or are worried about any upcoming payments, our team are here to help. Please don’t hesitate to get in touch - you can call us on 03456096202 Monday to Friday 9am to 5pm and Saturday 9am to 1pm*, or email us at customerservices@calor.co.uk any time.
Request a call back
If you're waiting for longer than you like, our Customer Operation Centre line offers a call back service. All you need to do is listen out for the option to request a call back. Once selected, you can hang up the phone whilst your call stays in the queue.
When you reach position number 1 in the queue, your phone will ring and connect you with one of our team.
Further support
If you’re a home energy customer, free advice and guidance is also available through the following organisations:
National Debtline
www.nationaldebtline.co.uk Tel
0808 808 4000
Stepchange Debt Charity
www.stepchange.org Tel
0800 138 1111
Citizens Advice Bureau Online
www.citizensadvice.org.uk
*Please note we’re receiving a high volume of calls right now which means there will be a delay answering your call. We apologise for any inconvenience this may cause and we’ll answer your call as quickly as we can.
}
}
}
}
}
}
}