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Calor launches new cylinder returns scheme with Go Outdoors*

Three 5kg Calor Patio gas bottles
Every year, we experience issues with the usual seasonal gas bottle constraints, but we have never seen such an impact on all cylinder sizes at the same time as we have done during the pandemic. 
 
Do you have any Calor gas bottles you no longer use and don’t require an exchange for a replacement bottle? Due to cylinder shortages, we’re on a mission to get these back so that they can be reconditioned, refilled and back out to customers. That’s why we’ve launched a national campaign to help increase the return of our LPG gas bottles. 

Our new collaboration with Go Outdoors allows you to return your unwanted Calor gas bottles to a Go Outdoors store and you’ll receive £10 to spend in store for your efforts. 

Recycling together

Here at Calor, we’re serious about doing our bit for the environment. The new scheme not only helps in the return of unwanted gas cylinders, it’s also good for recycling. To put this into context, we estimate that around 80,000 of our cylinders are retrieved from waste collection services, such as landfill, skip hire companies and scrap metal merchants each year. This is because they haven’t been returned to us in the right way - and we want to try and change that. 

It’s important to remember that it’s unlawful for customers to sell or otherwise trade in or dispose of Calor gas cylinders, as these remain the property of Calor. Cylinders can only be returned direct to Calor or to one of Calor’s authorised dealers. In failing to return them, it makes it more difficult for us to reuse and recycle cylinders and get them back out to customers who really need them.

What you can do to help

We’re calling on all Calor customers to return any unwanted and forgotten gas bottles lurking in gardens, sheds, or garages. Simply take them to your nearest Go Outdoors store and in exchange, as a thank you, you'll receive £10 to spend in store at time of return*. You'll be able to return a maximum of 3 cylinders during the campaign period from 9th August - 1st November 2021.

For advice on how to safely transport our cylinders please visit https://www.calor.co.uk/gas-bottles/advice/transporting for the do’s and don’ts when returning your cylinders to us.

We appreciate that not everyone lives near a Go Outdoors store and some may find gas bottles hard to manoeuvre, if so please call your local Calor Centre who can arrange collection of unwanted gas bottles from your property.

Finally, we want to say thanks. Not only are you doing your bit for the environment, but you’re also helping us to get gas bottles back out to those people who really need them. 

 

*Terms and conditions apply. £10 in store credit per cylinder returned, subject to no more than 3 cylinders being returned per person during the campaign period. This campaign is jointly funded, £7.50 is funded by Calor and £2.50 is funded by Go Outdoors for every cylinder returned. No cash alternative is available and credit must be redeemed against the value of goods purchased at the time of cylinder return. This campaign does not affect a customer’s rights under a Calor Cylinder Refill Agreement (“CRA”). Customers who present their original CRA on the return of a cylinder may claim a refund under the CRA in lieu of the credit available under this campaign. Cylinder returns offer valid from 08/08/2021 to 01/11/2021.