Customer services

Our dedicated UK-based customer services representatives are here waiting to take your call or to deal with any online queries – promptly, efficiently and in a friendly manner. They are fully trained to help you regardless of your requirement, whether you’re switching supplier, moving home or have any sort of technical enquiry about LPG. Even if you have a question late at night, our virtual assistant Penny will be able to help.

Contact us


Find out how you can contact us to get the help you need – when you need it



Precautionary advice and support for emergency situations involving LPG

Gas delivery information


Learn more about our reliable nationwide home delivery service

Submit a meter reading


Submit a meter reading online for the simplest way to send your latest readings

LPG pipework check


Take the UKLPG pipework check, to ensure your pipework meets latest health and safety standards