Frequently asked questions
You might find the following frequently asked questions helpful.
What makes a good entry?
We are committed to making a genuine difference to the lives of people living in rural communities. Projects suitable for funding and published on our website have met the following criteria:
- It exists for the benefit of the wider community and not of the individual
- It has been in existence for a minimum of 6 months; and is a charity or a not-for-profit organisation
- The funding applied for is equal to 50% or more of the total project cost
- The funding is being used for renovations, redecorating, equipment, or new LPG heating systems
- It is capable of completion within 12 months of the date of the grant if successful
- It is in a rural off mains gas location in the UK and is for the benefit of an off-grid rural community in England, Scotland or Wales
- It has a clear deliverable objective
- The systems are in place to ensure finances are well managed
- It operates on a non-discriminatory basis and is non-political
In 2018 Calor is offering three levels of funding to suit projects of different sizes:
- Up to £1,000
- Up to £2,500
- Up to £5,000
Please remember that the funding applied for must equate to 50% or more of the total project cost.
More about the application process
Parts of your application will be visible to the public and other parts will only be viewed by Calor and the judges. The online application form clearly indicates with a "(p)" the answers the public will see.
The application form has been broken down into a variety of questions and all of these questions must be answered before you submit your application. Calor will need to review and approve your application before it is made public on the website for voting.
Once a project has passed the eligibility checker and has been approved by Calor, it is urged to rally up as many votes from its supporters as possible.
The 20 projects in the £1,000 category and the 10 projects in both the £2,500 and £5,000 with the most votes will go through to the finals.
Once voting opens, anyone who lives in the UK and registers on the Calor Rural Community Fund website can vote for projects – you don’t have to have submitted a project to vote.
You'll get 10 votes, which you can use at any time during the voting phase of the competition. You can support as many projects as you like with your votes. Spread them around or use them all to support one project – it’s your choice.
The 2018 Calor Rural Community Fund will open for applications on 20th March until 21st May 2018. Public voting will start on 25th May until 29th June 2018.
How does the voting work?
The projects with the most votes will become finalists; there will be 20 finalists for the £1,000 category, 10 finalists for the £2,500 category and, 10 finalists for the £5,000 category. Finalist entries will be reviewed and scored by our panel of judges, to decide which entries are awarded the funding.
Who can vote?
Anyone who lives in the UK and registers on the Calor Rural Community Fund website can vote for projects during the voting phase of the competition. Please read our terms and conditions for full details.
How do I vote for a project?
Once you’ve registered on the Calor Rural Community Fund website, all you need to do is click on the ‘Vote’ button on any project you want to support. You will have 10 votes you can use within the specified time frame.
How many projects can I vote for?
You can support as many projects as you like with your votes (up to 10). Spread them around or use them all to support one project – it’s your choice. Once a vote is used, you can’t take it back.
When can I vote?
You can vote at any time during the voting phase, 25th May until 29th June 2018.
If I have submitted a project, can I vote for my own project?
Can votes be disqualified?
Calor can disqualify any votes they consider to be fraudulent or contrary to the terms and conditions. Proxy voting isn’t allowed and any proxy votes will be disqualified at Calor’s discretion.
Can I delete my profile?
Yes. You can delete your profile at any time by contacting us at firstname.lastname@example.org. Please be aware that any projects you have submitted may also be deleted.
Who do I get in touch with if I have any questions?
Please email us with any specific questions at email@example.com.
Getting to the Finals
Once voting has closed, the entries with the most votes within each funding category will be made finalists, and subject to due diligence checks, these entries will then proceed to judging.
About the judging
Entries that make it through to the finals will be judged by a panel of impartial judges.
The judges' results will be announced on 20th July 2018.
Our judging panel will include a variety of impartial judges. These could be employees, partners such as Business in the Community, Rural services Network, Mind and others who have supported the Calor Rural Community Fund campaign.
What are the judges looking for?
Judges will consider the potential impact of the project on the local community:
- How urgent is the need in the community?
- How many people will be impacted by this project?
- Is the idea appealing to a broad cross-section of the community?
Longevity & sustainability
Judges will look at how long the project lasts and benefits the community for, and how sustainable it is once launched:
- How long will the project’s impact last in the community?
- Does the project only need funding from the Calor Community Fund, or does it also require funding from alternative sources?
- Does this project have clear volunteer support?
Likelihood of success
Judges will look at how likely the project is to succeed:
- How quickly can the project become a success?
- How likely is the project to achieve its goals?
Judges will review the entry itself and how well it explains the project:
- How much effort went into preparing the entry and supporting information?
- How well considered and clearly explained is the entry?
Judges will consider how original the project is:
- How original is the project compared to the other projects submitted for funding?
Each judge will score the entries based on the criteria detailed above and the weighting of the criteria will then be applied to create an overall score. These scores will be aggregated and averaged across the judging panel to get the final score for each entry.
1. About the Calor Community Fund
Here at Calor, we would like to give a little something back, by offering rural off-grid communities the chance to gain funding through the Calor Rural Community Fund (the “Fund”), for projects that will improve life within the local community. Projects with a value of up to £10,000 will be eligible to apply for a funding grant between £1,000 and £5,000 to support their chosen project. Projects supported by the Fund may include for example adult learning classes, new furniture for the village hall, or providing new equipment for youth clubs and other similar groups. Applications for funding are divided into three categories: £1,000, £2,500 and £5,000 and winners from each category are carefully selected following a three stage process: (1) organisations must first submit a proposal application and which will be screened by Calor to check that it has met the eligibility criteria, (2) the general public will vote for the application that they would like to see win a grant. Applications with the highest number of votes from each grant category at the end of the voting period will be deemed as finalists, and (3) the winners from each grant category will selected by an independent panel of judges with the highest score based on a number of criteria.
2. The Promoter
The promoter of the Fund is Calor Gas Limited (the “Promoter”), registered in England and Wales under company number 303703, with its registered office at Athena House, Athena Drive, Tachbrook Park, Warwick, Warwickshire, CV34 6RL.
3. Applications for a grant
Applications to receive a grant for a project will start on 20 March 2018. The closing date for entries will be 21st May 2018. Entrants must register their details via the Promoter’s website at www.calor.co.uk/communityfund (the “Website”).
4. Criteria and eligibility
Funds are available for projects benefitting communities in rural England, Scotland and Wales in an off-grid location. For the purposes of this clause, ‘off-grid location’ shall mean any location that is not connected to a mains or natural gas grid and uses an alternative energy source including, but not limited to, liquefied petroleum gas, oil, electric, bio-mass or solid fuel. Individuals over the age of 18 years are invited to make an application on behalf of an organisation which:
- has been in existence for a minimum of 6 months; is a not-for-profit organisation;
- exists for the benefit of the wider community and not the individual;
- operates on a non-discriminatory basis (i.e. not to discriminate on the basis of gender, race, religion, sexual orientation, or any other basis prohibited by law, as determined by the sole discretion of the Promoter);
- is non-political; can supply to the reasonable satisfaction of the Promoter, responses to a questionnaire as set out in clause 7.5 below.
In addition to the requirements in clause 4.2 above, applicants must make their submission for funding in English and the project nominated for funding must:
- be capable of completion within 12 months of the date of the grant if successful;
- be carried out in the UK for the benefit of an off-grid rural community in England, Scotland or Wales;
- not contain offensive, obscene or sexually suggestive material, propaganda, potentially misleading information, or defamatory or disparaging material about other people or companies, or endorse any form of hate, hate group or terrorist activity; and
- have a clear deliverable objective.
All submitted applications shall be subject to approval by the Promoter at its sole discretion and grants for funding will be made as set out in clause 5.
5. Funding grants
There will be three funding grant categories which are £5,000, £2,500 and £1,000. Five projects shall be chosen from the £5,000 category, with six projects from the £2,500 category and 10 projects from the £1,000 category.
Each application must indicate on the application form which level of funding grant that it is seeking. Following submission of the application form, applications cannot be amended.
The sums granted are fixed and the Promoter shall not be liable for any further funding if the project exceeds the amount that has been granted.
There is no alternative grant and each of the grants given are non-transferrable. The winning organisations are responsible for all applicable taxes and any expenditure in excess of the sum granted.
Once entries have been approved by the Promoter in accordance the eligibility criteria, details of the organisation and its application for funding will be published on the Website. Voting will begin on 25th May 2018 and will end on 29th June 2018 (the “Voting Period”). To be eligible to vote, users must first register on the Website and be subject to the Promoter’s user voting rules (“User Rules”) set out on the Website.
Each user who has registered to vote on the Website (the “User”), shall have 10 votes which can be used during the Voting Period. Each User may vote for the same application more than once but no User may register for voting more than once.
The Promoter reserves the right to remove any votes it suspects of being fraudulent.
7. The Finalists
The announcement of the finalists will be listed on the Website on 16th July 2018. Entries which do not appear on the list of finalists, will be deemed unsuccessful and will not progress any further.
For the £1,000 grant category, 20 entries which receive the highest number of votes during the Voting Period, shall be deemed the finalists.
For the £2,500 grant category, 10 entries which have received the highest number of votes at the end of the Voting Period, shall deemed the finalists.
For the £5,000 grant category, 10 entries which have received the highest number of votes at the end of the Voting Period, shall deemed the finalists.
The Promoter will contact each finalist by email and requires the finalist to complete a due diligence form, and it is the responsibility of the person who submitted the application to ensure that the form is completed. It is a condition that each entrant must complete in full the due diligence form as provided by the Promoter in order to be considered for a grant. The form must be returned to the Promoter no later than 12:00pm on 11th July 2018. If any finalist returns the form after this date, their place shall be forfeited.
8. The judging process
Judging will begin on 18th July 2018 and each grant shall be judged by a panel of 5 representatives who are independent of the Promoter. The judges will score each application out of 5 based on each of the following criteria set out below:
- The impact of the project and how it will affect the local community;
- The number of people in the community it is anticipated that the project will help;
- The level of detail included in application form; and
- Sustainability of the project.
The scores from each of the criteria above shall be added together to create an overall score for each of the entries. The entries with the highest overall scores shall be made the winner.
Choice of winners is entirely at the discretion of the Promoter and the Promoter’s decision shall be final.
9. Announcement of winners
The winners shall be notified on 20th July 2018 of their grants and will be contacted using the details recorded on the application form.
If, following notification, the Promoter receives no response from the winner within 14 days, the Promoter shall withdraw that particular application and instead grant it to the next highest overall scoring application.
Organisations agree that the Promoter may publicise details of the organisation and its project in relation to the Fund.
Notwithstanding clause 10.1 above, the organisation shall nominate an individual to act on its behalf in relation to publicising the award and details of the project which the grant is being provided, and to provide details of the nominated individual to the Promoter. The organisation warrants and represents that the nominated individual has given consent to the use of their information on the Promoter’s website and any other promotional material in connection with the Fund.Permission to use photography:
Wherever a person or people is/are featured we need permission to use the photographs in marketing and publicity materials. You will need to have permission to submit any imagery to us and have also obtained consent from anyone who appears in the photographs. Parental consent must also be given if the image is of a person under 18 years of age.
The Promoter does not accept liability for any costs, expenses, losses, damages, liabilities, injury or disappointment (except for the grant specifically provided for by the Fund) including, any loss of profit, business, revenue or any other anticipated savings whether special, indirect, direct or consequential suffered by the organisation in connection with this Fund.
Nothing in these terms and conditions will limit the Promoter’s liability for death or personal injury caused by its negligence or for fraud.
The Promoter reserves the right to amend these terms and conditions at any time without notice if, in the Promoter’s opinion, events or circumstances occur outside of its control. No correspondence will be entered into.
These terms and conditions of this promotion shall be governed by and construed in accordance with English law and any disputes shall be subject to the exclusive jurisdiction of the English Courts.
The grant awarded by the Promoter must not be used for anything other than the purpose stated in the organisation’s application.
The Promoter reserves the right to demand repayment of the sums awarded if it is used for a purpose other than the stated purpose set out in clause 11.5 above.
By registering your information on Calor Gas Limited’s (the “Promoter”) Rural Community Fund website and to participate in the voting process for projects eligible for a grant under the Calor Rural Community Fund terms and conditions, you (the “Registered Voter”) agree to be bound by the following rules:
- Registered Voters must be aged 18 or over and live within the United Kingdom.
- The voting period will begin on 25th May 2018 and it will end on 29th June 2018. Any votes that are received outside of this period will not be counted.
- Each Registered Voter will be given 10 votes which may be used to vote for one or more projects. For example, all votes may be used for one project or they could be split between multiple projects. All votes must be used by the Registered Voter and the Registered Voter cannot not appoint another person to vote on their behalf.
- No individual may register to vote more than once and any attempt by an individual to register for voting to vote more than once using any third party proxy service, multiple email addresses, or any other deceiving mechanism will result in the Promotor discounting the fraudulent votes and/or suspend the Registered Voter with immediate effect.
- The Promoter, contractor, subcontractor, agent or any other third party acting on behalf of the Promoter, shall not be liable for any technical failure or malfunction or otherwise which may result in the Registered User’s votes being lost or not properly registered.
- Personal data provided by the Registered Voter will be used by the Promoter for the purpose of administering the Calor Rural Community Fund only, unless the Registered Voter has opted in to receive marketing information.