Are your customers requesting renewable heating and hot water equipment such as solar power and heat pumps?
Are customers asking for advice on equipment?
Overall, are customers well informed on renewable technologies?
Do you think solar thermal water heating is the popular form of renewable technology?
Do you currently install solar thermal water heating?
2 - Biomass & Heat Pumps

We’d also like to know your thoughts on use of biomass (wood chips, bricks and pellets) and heat pumps.
Have you recommended / installed any biomass equipment in the last 12 months?
Have you recommended / installed any ground source heat pumps in the last 12 months?
Overall, are the heat pumps living up to customer expectations in terms of heat output and efficiency?
If you have installed renewable technologies, have you found that the energy savings match your customers’ expectations?
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