Calor Service

With over 70 years experience in a wide variety of markets such as heating, catering and agriculture Calor is the market leader in LPG. At Calor we realise that customer satisfaction isn't just based on our experience, nor does it rely on the fact that we have one of the UK's largest LPG storage facilities or the most extensive LPG delivery network in the UK.

The most important thing we deliver is understanding.

Working closely with businesses, large and small, national and local, we strive to make your life easier. That's why we have twelve regional customer operation centres staffed by local experts who have specialist knowledge in all of our markets.

We pride ourselves on our commitment to customer care and are proud of our local Customer Operations Centres that allow us to provide a level of service second to none - wherever you are in the UK. We recognise the critical role our staff play in delivering outstanding service to every customer and as holders of the prestigious Investor in People award, we realise the importance of investment in our employee's training and development in order to achieve a standard of excellence for all our customers.

By achieving ISO 9001 we have demonstrated how important it is to us that the goods and service we provide are of a quality that our customers expect. Calor has a proud heritage of supplying energy to rural areas well beyond the reach of the gas mains, this means that tens of thousands of homes and businesses can utilise modern, environmentally sensitive appliances wherever they choose to live. The national Calor Village of the Year® competition, as well as the Calor Scottish Community of the Year, are much more than gestures. They're part of a strong commitment to the local communities that we serve.

And it doesn't stop there, we'll even adapt our processes to match your needs, take the development of The Think Tank^® our unique telemetry ordering system that automatically lets us know when you need a delivery, telemetry means you should never have to worry about running out of fuel.

Calor. The national force that's closer to your needs.

Calor has produced the following statements to underline our commitment to service and quality. To view any of the statements, simply click on one of the following links: