Calor's Responsibilites

Bulk Tanks

Safety is the No.1 priority at Calor, we always replace vital components well within their working lifetime and the driver will complete a safety check prior to filling.
The Gas tank and the fittings installed into the tank are the responsibility of and all remain the property of Calor (full details are given on the Commercial Gas Order). Service costs are covered within the standing charge, they may be undertaken by your Calor delivery driver or a CORGI LPG-registered Calor-approved engineer as appropriate.
We ensure that all tanks get an examination every 10 years. This entails a pressure relief valve change, ultrasonic tests (to check the tank integrity) and checks for leaks and corrosion.
After 20 years, the tank receives a further thorough examination. If necessary, we will replace the tank with a fully refurbished one at our cost. In all we complete over 15,000 examinations every year. All this work is carried out under Calor’s Inspection Team which is approved and continually audited by the ‘United Kingdom Advisory Service’ (UKAS). The work is carried out by CORGI LPG-registered engineers who are individually approved by Calor.
In addition to these checks, tanks that are 2 tonne capacity or higher have an even more rigorous testing regime.
Calor operates a Gas Emergency Service 24 hours a day, 365 days a year. Just call 0845 7 444 999.

All tanks have to be checked every time they are filled up. While your tank is being filled, the driver will inspect the valves and cover
The driver will also check the ground above the tank for any sign of damage
Your driver will check that the green marker pegs are in place, so we would like to ask you not to remove them and keep this area clear and in its original state.
Calor engages a specialist contractor to carry out an annual inspection to check that the tank’s corrosion protection system is operating satisfactorily.

A cylinder valve and pressure relief valve are fitted to each cylinder.
These controls and cylinders are Calor’s property and responsibility. Calor look after them by inspecting them before they are filled and carrying out more details tests periodically.
Please ensure that you don’t paint over the cylinders or obscure the signs and labels in any way.