Gas delivery information
Here at Calor our aim is to make sure we meet all of our customers’ bulk LPG and gas bottle delivery needs, so that you never have to worry about running out of gas. Depending on what you order, your delivery may be made by one of our dedicated delivery drivers, by your local Calor stockist or by a third party.
Gas bottles and appliances
Buying propane, butane or patio gas bottles online is easy. After we receive your order, it will be delivered within 2-3 days direct to your door by your nearest Calor stockist, who will also take away the empty cylinder.
Online orders for LPG appliances also take 2-3 days from receipt of order to home delivery. However, please note that if your order consists of multiple products, such as an appliance and gas package, you will receive two – or very occasionally three – separate deliveries.
These timings may differ during exceptionally busy periods, but we will always aim to keep you informed.
Bulk gas deliveries
How quickly and how often you receive a gas delivery will depend on your usage and your chosen top up method. There are three options:
- Call us to arrange a delivery when you’re running low on gas
- Request a periodic automatic top up
- Let our innovative Think Tank® technology do the work for you by monitoring your usage and arranging an automatic top up of gas when needed
After placing your order via telephone, delivery should take 5 days. However, during periods of high demand this may increase to 10 days, so we urge you to plan ahead by ordering gas before it runs out.
If you have any questions about Calor gas delivery, would like to switch to Think Tank or if you’re experiencing any problems with an order, please do not hesitate to speak to one of our Customer Services team on 0800 626 626.