Contact us

It's easy to get in touch with us in whichever way suits you best, at a time that's convenient to you. Whatever the nature of your enquiry you can contact our friendly customer services team.

Get in touch

New customer

If you use LPG for your home energy and are looking to switch supplier or looking to replace or service your boiler please call or enquire online.
If you are considering LPG as an alternative to oil, electricity or solid fuel and would like to discuss your options one of our Energy Saving Trust endorsed advisers will be happy to help.

Call us today on 0808 231 7992
Lines open 8.30am - 5.30pm Monday to Friday and 9am – 1pm on Saturday

Switch LPG supplier - Enquire online

Switch from oil, solid fuel or electricity to Calor LPG - Enquire online

New boiler, cover and servicing - Enquire online

Existing customers

If you are an existing Calor home energy customer our customer service team will be happy to help. Alternatively you can manage your account online.

Contact information

We like to keep things local, see the list below to find your local centre

1. Grangemouth 0345 609 6201
2. Port Clarence 0345 609 6202
3. Elland 0345 609 6205
4. Neath 0345 609 6206
5. Stoney Stanton 0345 609 6209
6. Plymouth 0345 609 6207
7. Fawley 0345 609 6208
8. Croyton 0345 609 6210

Please provide your account number, to be directed to the centre that manages your account. This can be found at the top of your bill.

You can also manage your account on Calor account online or on our mobile app

Gas bottles

If you wish to purchase or have any questions about Calor gas bottles please get in touch.

Call 0800 662 663


To discuss the suitability of LPG for your business or to book an appointment with a Calor energy consultant.

Call 0800 022 4198

Online shop

If you have a question about an order you have made in our online shop or if you simply have a question about one of our products, our online shop team will be happy to help.

Please note: If your enquiry is related to a Calor gas bottle online order the details of the stockist delivering your order can be found in the "Your order delivery details" email.

Call 0800 181 4512


If you smell gas or detect a gas leak, please call our 24 hour hotline:

03457 444 999

Please see our emergency information pages for more details


If you smell gas or detect a gas leak, please call our 24 hour hotline:

03457 444 999

For more information see our emergency pages

Write to us

Send your letters to:

Calor Gas Ltd
Athena House
Athena Drive
CV34 6RL