» You may need to reset the tank regulator if:
- The tank was allowed to become empty and has now been filled.
- The gas isolation valve (under the tank hood) has been turned off.
- The supply to the house has been disconnected and re-connected. Resetting the regulator is done by operating the Under Pressure Shut Off (UPSO) as shown. Before resetting the UPSO you must perform the following checks:
- Turn off all gas appliances and the emergency control valve on the exterior of the building.
- Check that the gas isolation valve, under the tank hood is open. Turn it anti-clockwise if it is fully or partly closed.
» Once completed, take the following 5 steps to reset the regulator
- Remove the cover cap marked ‘UPSO reset’ on the regulator.
- Grip the spindle firmly and pull - do NOT push. You should be able to both hear and feel if the regulator has reset.
- Release the spindle gently and replace the cover cap.
- Slowly open the emergency control valve on the exterior of the building. Re-light any permanent pilots and check that all appliances will light to ensure that the gas supply has been re-established.
- If the gas supply does not re-establish itself then check that all appliances are turned off and then repeat the reset procedures as detailed above.
» Important
If, after two attempts the gas supply has not been re-established or you have any doubts or difficulty, contact the Calor Emergency Service on 0845 7 444 999.
If you are unable to find the UPSO reset, please contact the Calor Emergency Service on 0845 7 444 999.



